Content
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- Player’s account has been frozen.
- Wide Range of Casino Games and Slots
- Player’s winnings have been delayed.
- Safety Index of MostBet Casino explained
- Player is facing blocked account during KYC procedure.
- Mostbet Online Casino: Exciting Promotions and Bonuses
- Player’s required to complete wagering of the bonus.
- Casino Guru
- What Payment Options Can Be Found On The Mostbet Mobile App?
- Mostbet bonuses: Unlock Exclusive Offers
- Player’s account was frozen.
- Player’s account is frozen for an extensive verification period.
- Player’s deposit has not been credited to his casino account.
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Player’s account has been frozen.
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Mostbet, a renowned name in the online betting industry, has consistently demonstrated its commitment to providing its customers with unparalleled value. The player from Germany is experiencing difficulties withdrawing his funds due to limited availability of payment methods. The player from Bangladesh had their account blocked without further explanation. Eight months later, we reopened the complaint as per the casino’s request.
Player’s winnings have been delayed.
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The player from Czech Republic has submitted a withdrawal request less than two weeks prior to contacting us. Unfortunately, the player lost his winnings before we could help, therefore, we were forced to reject this complaint. The player from Hungary had his account blocked without an explanation.
Player is facing blocked account during KYC procedure.
The player from Morocco had submitted all required documents for the verification process at Mostbet but faced a lengthy one-month wait for a final video call via Skype. The player found this delay unreasonable and was disappointed with the inefficient verification process. The complaint was ultimately rejected due to the player’s lack of response to further inquiries from us, preventing any further investigation or resolution.
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Casino Guru
Despite the player’s insistence, the casino only closed his account after multiple communications. We explained that we help with requests for a refund in situations of failed self-exclusion, not when casinos fail to close accounts. The player from Armenia had his account frozen due to incomplete verification and had submitted all required documents.
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- The player from Portugal has experienced issues with a casino representative on Instagram.
- Since the issue happened more than two years ago, we had to reject the complaint.
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What Payment Options Can Be Found On The Mostbet Mobile App?
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- The player from Italy had requested a withdrawal less than two weeks prior to submitting the complaint.
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Player’s account was frozen.
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Player’s account is frozen for an extensive verification period.
Consequently, the complaint was rejected due to lack of response from the player. The player from Russia had had an issue with the KYC procedure at an online casino. His account had been blocked due to difficulties in providing information about account top-ups made with cryptocurrency. The player had suggested that access to his transaction history could have helped retrieve the necessary information.
For both Mostbet minimum withdrawal India and Mostbet maximum withdrawal, the platform may necessitate players to verify their identity. The Mostbet minimum withdrawal could be changed so follow the news on the site. The player from Czech Republic has been trying to withdraw his winnings, but the transactions are being cancelled. The complaint was closed as unresolved as the casino did not respond to us. The player from Brazil has deposited money into his account but the funds seem to be lost. The casino failed to respond to this complaint and we were forced to close it as ‘unresolved’.
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Consequently, the player’s account had remained active and he had lost an estimated amount of CAD 500. The casino had acknowledged their mistake and offered to refund the lost amount. After a delay, the casino had confirmed that the refund transaction was successfully completed. The player from Portugal had requested self-exclusion but was still permitted to deposit and spend an additional 600 euros. She had claimed to have requested self-exclusion on February 7th, but the casino only closed her account on February 11th, during which she deposited an additional €1500. The casino had stated that due to a high workload, the processing of requests took some time.